Legal
Privacy Policy
Last updated: 14 August 2026
This policy explains what Fjerne collects, why we collect it, who we pass it to, and what you can ask us to do with it. We have written it in plain language on purpose.
Who we are
Fjerne is a service operated by Made4Uo LLC, a California limited liability company with its registered office at 3400 Cottage Way, Sacramento, CA 95825. Made4Uo LLC is the data controller for the information described here. Where this policy says "we", "us" or "Fjerne", it means Made4Uo LLC.
For anything in this policy, including any request about your data, contact us at support@fjerne.com.
The most important thing on this page
Filing a copyright notice is a public act, and it carries your real contact details.
Copyright law requires a takedown notice to identify you by name, with a physical address and contact details, and to be signed by you. Almost every platform forwards a complete copy of that notice, including those details, to the person you are reporting. Many platforms also publish notices to public archives such as the Lumen database, where they can be read by anyone and indexed by search engines.
We cannot prevent this and neither can any other service. It is how the process works. If you would prefer not to publish a home address, use a business address, a registered agent address, or a PO box where your jurisdiction allows it. We will tell you before you file, not after.
What we collect
Information you give us
- Account details. Your email address and a password that we store only as a cryptographic hash. We never store your password itself and cannot recover it.
- Your designs. The images you upload or import, along with titles and any collections you organise them into.
- Rights holder details for notices. The name, address, email and signature that a takedown notice legally requires. See the section above about where these go.
- Waitlist details. If you ask to be told when Fjerne opens, we store your email address and, if you give it, a short note about where you sell. It is used to tell you about the launch and nothing else, and you can ask us to remove it at any time.
- Anything you send us in a support message.
Information we collect automatically
- Technical data. IP address, browser type and timestamps, used to keep the service running, apply rate limits and investigate abuse.
- Usage data. Which scans you ran, which matches you reviewed and which notices you filed.
- Free tool submissions. If you use the public site lookup, we record the URL you submitted and your IP address, and we cache the result against that domain for a short period so repeat lookups do not re-query the same sources.
- Free website copy check. If you request one, we record the two URLs, your email address, and whether you opted in to marketing. The report is emailed only to the address that requested it. We never send it to anyone else, including the owner of the site being compared. Asking for a report does not put you on a mailing list: that is a separate, optional tick box, and you can withdraw it at any time.
Information we collect about other websites
Detecting and reporting a copy means recording evidence about the site hosting it. For a page we flag as a match, we may store a screenshot of it, its page source, cryptographic hashes of both, an independent timestamp, and registration and hosting details drawn from public sources such as RDAP, DNS and TLS certificates. This can include contact addresses that the site itself publishes.
All of it comes from publicly available sources. We collect it to establish that an infringement occurred, at a given time, and to identify where a notice should be sent. We do not sell it and we do not use it to build profiles of individuals.
Payment information
We do not see or store your card details. Subscriptions are billed by our payment processor, which handles your payment data under its own privacy policy.
Why we use it, and on what basis
| What we do | Why | Legal basis |
|---|---|---|
| Run your account, scans and takedowns | It is the service you signed up for | Performance of a contract |
| Prepare and send notices | You asked us to, and the law requires your details on them | Performance of a contract |
| Capture evidence about flagged pages | To establish and defend copyright claims | Legitimate interests, and legal claims |
| Rate limiting, security, abuse investigation | To keep the service available and not misused | Legitimate interests |
| Billing and records | To take payment and meet accounting duties | Contract, and legal obligation |
| Product and marketing emails | To tell you about the service | Consent, withdrawable at any time |
Who we share it with
- Recipients of your notices. Platforms, hosting providers, domain registrars, search engines and payment providers, as required to have your notice acted on. This necessarily includes your rights holder details.
- The person you are reporting. Indirectly, because platforms forward notices to them. See the callout above.
- Service providers who host our infrastructure, store files, process payments, send email, and supply search data. They act on our instructions and may not use your data for their own purposes.
- Public archives such as Lumen, where a platform chooses to publish notices it receives.
- Authorities or advisers where we are legally required to disclose, or need to establish or defend a legal claim.
We do not sell your personal information and we never have.
How long we keep it
- Account and design data: for as long as your account is open, then deleted within 90 days of closure.
- Takedown records and evidence: kept for at least 6 years after a case closes. These are the proof behind a legal claim you made, they support any counter-notice or dispute that follows, and they establish a pattern against repeat infringers. Deleting them early would leave you unable to defend a notice you filed.
- Free tool lookups: cached results expire after 24 hours. Request logs are kept for up to 30 days for abuse prevention.
- Billing records: as long as tax and accounting law requires.
Your rights
Depending on where you live, you can ask us to give you a copy of your data, correct it, delete it, export it in a portable format, restrict how we use it, or object to processing we base on legitimate interests. You can withdraw consent to marketing at any time, without affecting anything we did before.
Email support@fjerne.com and we will respond within 30 days. There is one limit worth stating plainly: we may not be able to delete a takedown notice you already filed, because it has left our hands, and we may need to keep our own record of it to establish or defend a legal claim.
If you are unhappy with our response, you can complain to your local data protection authority. In the UK that is the Information Commissioner's Office; in the EU it is your national supervisory authority.
Where your data is held
Our infrastructure is hosted in the United States. If you are in the UK, the EU or another region with transfer restrictions, your data is transferred there under appropriate safeguards, including standard contractual clauses with our providers.
Security
Passwords are hashed, connections are encrypted in transit, and access to production data is restricted to those who need it. No system is perfectly secure, and we will tell you promptly if a breach affects your data.
Cookies and analytics
The application uses a session cookie or token to keep you signed in, which is strictly necessary and cannot be turned off while you are logged in.
This marketing site uses Google Analytics (Google tag / gtag.js) to understand how many people visit and which pages they read. Google sets cookies to do this and processes the resulting data under its own privacy policy; we do not control what Google does with it beyond the reporting we see. We use it in aggregate, we do not use it to build individual visitor profiles, and it is separate from the account, scan, and takedown data described elsewhere on this page, none of which goes to Google.
Analytics is off by default. The banner shown on your first visit asks whether to turn it on; declining (or ignoring it) means the Google Analytics cookies are never set. You can change your answer at any time by clearing this site's data in your browser, which brings the banner back.
Children
Fjerne is for businesses and is not directed at anyone under 16. We do not knowingly collect their data.
Changes
If we change this policy we will update the date at the top, and for material changes we will email account holders before the change takes effect.
Contact
Made4Uo LLC, 3400 Cottage Way, Sacramento, CA 95825. Email support@fjerne.com.