Terms of Service

Fjerne is a service operated by Made4Uo LLC, a California limited liability company with its registered office at 3400 Cottage Way, Sacramento, CA 95825. These terms are the agreement between you and Made4Uo LLC. Where they say "we", "us" or "Fjerne", they mean Made4Uo LLC. By creating an account you accept them.

1. What Fjerne does

Fjerne monitors the products you add, finds pages that appear to be selling copies of them, records evidence, and prepares copyright notices that you review and authorise. During the current beta, you send the notice yourself, we tell you exactly who to send it to and what to expect. Filing notices on your behalf as your authorised agent, and tracking what happens after, is planned for a later phase; we will update this section before that changes.

2. What Fjerne is not

We are not a law firm and nothing we provide is legal advice. We prepare notices at your direction and on your behalf. If your situation needs a lawyer, get one.
We cannot guarantee removal. Platforms, hosts, registrars and payment providers decide what they do with a notice, and some will do nothing. What we commit to is preparing complete, correctly addressed, evidence backed notices and telling you honestly what happened.
We do not pursue damages or settlements and we take no percentage of any money you recover.

3. Your account

You must give accurate details, keep your login secure, and be at least 18. You are responsible for everything done through your account. Tell us promptly at support@fjerne.com if you think it has been compromised.

4. Plans, takedowns and billing

Subscriptions are billed monthly in advance and renew automatically until cancelled. Cancel any time; cancellation takes effect at the end of the period you have paid for.
Each plan includes a monthly allowance of takedowns and a limit on products monitored. Additional takedowns are charged per notice at the rate shown at the time.
Included takedowns reset each billing period and do not carry over.
Fees are non-refundable except where the law requires otherwise, or where we have clearly failed to deliver and you tell us within 30 days.
We can change prices with at least 30 days notice by email. If you do not agree, cancel before the change takes effect.

5. What you promise us when you file

Every notice we send carries your name and your signature. Before you authorise one, you confirm that:

you own the work, or are authorised to act for the person who does;
you believe in good faith that the use you are reporting is not authorised by the owner, an agent, or the law;
the information you have given is accurate, and you understand you are confirming this under penalty of perjury;
you understand your contact details will be passed to the person you are reporting and may be published.

You agree to cover us for any claim, loss or cost that results from a notice you authorised, including a claim that it was wrongful or filed in bad faith.

6. Acceptable use

You may not use Fjerne to:

report work you do not own or have no authority to act for;
file notices you know or suspect to be false, or to harass a competitor;
find designs to copy, resell, or otherwise exploit, whether yours to use or not;
scan or probe sites for any purpose other than protecting your own work;
get around rate limits, resell access, or run automated volume through the free tools;
break the law, or any platform's own rules.

7. Copycats do not get to use this service

If we conclude on reasonable grounds that you are infringing someone else's work, we will suspend or close your account immediately and you will not be refunded.

This applies where, for example:

you upload and claim work that is not yours in order to file notices against its actual owner;
you use scan results to source designs to copy, rather than to protect your own;
you are the subject of credible copyright complaints for the products you sell;
you repeatedly file notices that are rejected as unfounded, or that we judge to be in bad faith.

We may act on this at any time and without notice, and we do not owe a refund of any fee already paid, including for the unused part of a billing period or for unused takedown allowances. Where a notice was filed on false information, we may also correct the record with any platform we sent it to, and cooperate with the affected rights holder.

This is not a technicality. A service that files copyright notices only works if the notices are trustworthy, and one bad actor damages the standing of every honest customer using it.

8. Our right to decline

We can refuse to prepare or send any notice, and can decline to act on a match, without giving a reason. Most often this is because the evidence is too thin, ownership is unclear, or the claim looks more like a design dispute than a copy.

9. Counter-notices and disputes

If the person you reported disputes a notice, a statutory window opens (typically 10 to 14 business days) in which the material goes back up unless legal action is started. We will tell you promptly, show you the deadline, and explain your options. Deciding what to do, and taking any legal step, is yours. We do not act as your lawyer and we cannot file suit for you.

10. Free tools

Public tools on this site, including the site lookup, are provided as they are, with no warranty, subject to rate limits, and may change or be withdrawn at any time. They report information from public sources and can be incomplete or out of date. Do not rely on them alone to make a decision about anyone.

11. Your content

Your designs stay yours. You grant us a limited licence to store, process, fingerprint and display them only as needed to run the service for you, and to include the relevant material in a notice you authorise. That licence ends when you delete the design or close your account, except where we must retain material as evidence for a notice already filed.

12. Availability

We aim to keep Fjerne running but do not promise uninterrupted service. Scanning depends on third parties whose availability we do not control. Maintenance and changes happen.

13. Liability

To the extent the law allows, our total liability to you for any claim is limited to the fees you paid us in the 12 months before it arose. We are not liable for lost profits, lost sales, or losses caused by a platform declining to act on a notice. Nothing here limits liability that cannot legally be limited.

14. Ending the agreement

You can close your account at any time. We can suspend or close it for breach of these terms, in the circumstances in section 7, or with 30 days notice for any other reason, in which case we will refund the unused part of your current period.

15. Changes

We may update these terms. For material changes we will email account holders at least 30 days beforehand. Continuing to use Fjerne after they take effect means you accept them.

16. Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of law rules, and the state and federal courts located in California have exclusive jurisdiction over any dispute.

17. Contact

Made4Uo LLC, 3400 Cottage Way, Sacramento, CA 95825. Email support@fjerne.com.